How we collect, use, and share information.
havencover.online, operator of havencover.online ("we," "us," "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or place a telephone call to a number displayed on it.
By using our website, you consent to the practices described in this policy. We may update this policy at any time, and changes become effective immediately upon posting. We encourage you to review it periodically.
We are an advertising and referral service. We are not an insurance company, agency, or broker. We do not issue policies, bind coverage, or make coverage or claims decisions. When you call, you may be connected with a licensed insurance agent who is independent of us and who maintains their own privacy practices. Once connected, the information you share with that agent is governed by their policy, not ours.
This website has no contact form or quote form. We do not collect names, addresses, or contact details through the site itself. Information is provided voluntarily when you:
This information may include:
If you call, we or our call tracking provider may collect the calling number, call time and duration, the number dialed, and the outcome of the call. Calls may be recorded or monitored for quality assurance, training, and compliance purposes. Recording consent requirements vary by state; where two-party consent is required, notice will be provided at the start of the call. [Confirm with your call provider whether recording is actually enabled, and confirm the required notice with your compliance contact.]
We may automatically collect technical information through:
We also work with third-party partners who may collect data across our website and other internet properties to provide advertising and analytics services.
| Recipient | Purpose |
|---|---|
| Licensed insurance agents, agencies, and carriers | To respond to your inquiry and quote coverage |
| Call tracking and telephony providers | To route, record, and attribute inbound calls |
| Analytics and advertising platforms | To measure campaign performance |
| Marketing and affiliate partners | To attribute and compensate referred traffic |
| Service providers | Hosting, security, and technical operations |
| Legal and regulatory bodies | Where required by law, subpoena, or to protect rights |
Compensation disclosure: we receive compensation from insurers, agencies, or marketing partners for connecting consumers with agents. This may influence which agents you are connected with and in what order.
This offer operates by telephone. The sections below describe what happens when you call, and what contact you may receive afterwards.
To be added to our internal do-not-call list, email info@havencover.online or tell any caller to stop contacting you. We will process the request within 10 business days. Requests made to an agent apply to that agent; send a separate request to us if you want ours updated as well.
Standard message and data rates from your mobile carrier may apply to calls and text messages.
The following applies to any text message program operated by havencover.online. [If no SMS program is operated, replace this section with a single sentence stating so.]
To discontinue phone calls or postal communications from us, email info@havencover.online. We will process your request within 10 business days and add you to our internal do-not-call list.
Opting out of our communications does not automatically remove you from communications by agents, insurers, or affiliates you were connected with. Contact them directly, or tell them to stop during a call.
To manage third-party advertising preferences, visit www.aboutads.info/choices or optout.networkadvertising.org.
You can control cookies through your browser settings, though disabling them may affect site functionality. We do not currently respond to Do Not Track browser signals. [Update if Global Privacy Control handling is implemented.]
We retain information only as long as necessary for the purposes described above or as required by law. Call recordings and marketing attribution data are retained for [retention period], after which they are deleted or anonymized.
We implement appropriate administrative, technical, and physical measures to protect personal information against unauthorized access, alteration, disclosure, or destruction, including regular system monitoring to detect fraud or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
This website is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided information, contact us and we will delete it.
If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice and any options required by law.
Our site may link to third-party websites. We do not control and are not responsible for their content or privacy practices. Review their policies separately.
California residents have additional rights under the CCPA, as amended by the CPRA. See our California Privacy Rights notice.
Insurance is a financial product. Information collected in connection with an insurance transaction may be governed by the Gramm-Leach-Bliley Act and state financial privacy laws rather than, or in addition to, general consumer privacy laws. [Have counsel determine which regime applies to your role in the transaction — it affects both this policy and the CCPA notice.]
[Residents of states with comprehensive privacy laws — including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and others — may have rights of access, correction, deletion, and opt-out. Add the applicable disclosures once your licensed footprint is confirmed.]
For privacy-related questions or requests, contact us at:
Email: info@havencover.online
Phone: (877) 893-0653
Mailing address: 111 NE 1st St, 8th Floor Suite #88982, Miami, FL 33132, United States
Home Insurance Helpline
havencover.online
Part of Crossblade Media LLC
111 NE 1st St, 8th Floor Suite #88982, Miami, FL 33132, United States
We are committed to addressing your privacy concerns promptly and transparently.